Frequently Asked Questions:

Is this SSD/HDD/RAM supported by my device?/What model(s) will work with my device?

Typically manufacturers will list the specifications of their products via their website.

For RAM: Your device should* work if the RAM matches the listed form factor (DIMM/SODIMM), version (DDR3/4/5), frequency(mhz), and latency(CL), that is advertised by the manufacturer.

Frequency and latency are backwards compatible, for example, if a device supports 2400mhz RAM, but you have a 3200mhz stick, it will be able to run at 2400mhz.

For SSDs/HDDs: Your device should* work if the SSD/HDD matches the listed form factor/size (2.5"/3.5"/M.2 2280/2242/2230 etc...), and interface (SATA, NVMe, mSATA).

M.2 2280 is the most common size of M.2 SSD, we typically only state the M.2 size for M.2 drives that are a different size from 2280.

PCIe generations are forwards and backwards compatible but they will operate at the lowest supported spec, for example, a motherboard with PCIe 3.0 support will work with a PCIe 4.0 SSD, but it will operate at 3.0 speeds.

*We cannot guarantee compatibility, this is general advice only.

What software/operating system/BIOS version does this ship with?

We typically aren't able to provide information about what versions products ship with. If we are able to, we will provide it in the product listing.

For new products, the manufacturer will normally ship them with the newest version available at the time of manufacture. Newer product revisions may also have a guaranteed minimum version they ship with, it is best to check with the manufacturer's support in these cases.

Can you do "X" price?

We typically do not negotiate on price, but we do regularly do sales and promotion across our product range. Keep an eye out for these!

We do offer wholesale pricing to our B2B customers for bulk orders. If you'd like to get in touch, please fill out the form on our contact page.

Refurbished/used/ex-lease products: How much use has this had?/What was this used for?/What was refurbished/repaired?

Due to how many products we stock and how we handle inventory, we typically aren't able to provide any information relating to previous use/repairs.